Every enquiry answered. None lost.
Multi-step lead capture forms with custom fields and validation — and every submission lands in your inbox tagged, threaded and ready to follow up. The form is the easy part. What happens next is why GRID exists.
Your contact form is losing you money quietly
Every unanswered enquiry was a person, ready to buy, who reached out first. Here’s what changes.
- Enquiries land in info@ — read by everyone, owned by no one
- A twelve-field form that scares serious buyers away at hello
- Replies sent three days later, to a prospect who already chose someone else
- Phone numbers with typos, blank fields, “asdf” in the message box
- Submissions in one tool, your CRM in another, and a Zap that broke in March
- Every submission lands tagged in your GRID inbox — owned, visible, tracked
- Multi-step forms that ask one thing at a time, so people actually finish
- Team notified instantly; reply, AI Draft or start a sequence in one click
- Validation on every field — clean data you can act on immediately
- Form, inbox and pipeline are one platform. Nothing to sync. Nothing to lose.
Forms people complete, not abandon
The best enquiry form feels like a conversation, not a tax return. GRID’s multi-step forms break your questions into small, confident steps — with custom fields for the answers that actually qualify a lead, and validation so the data arrives clean.
- Multi-step flow — one question at a time, momentum to the end
- Custom fields: budget, timeline, service, anything that qualifies
- Validation on emails, phones and required fields
- A success message you write — set the next step while they’re warm
The form is where most tools stop. GRID starts.
A submission isn’t a row in a spreadsheet — it’s a person waiting. Every enquiry arrives in your unified inbox tagged and threaded, sitting alongside email, SMS and WhatsApp. Your team gets notified, replies fast, and the lead is already in the pipeline.
- Submissions tagged and threaded per lead on arrival
- Admins and managers notified the moment one lands
- Reply by hand, use AI Draft, or press Start Sequence
- Lead appears in your pipeline instantly: New, then wherever you take it
Four steps from click to conversation
The whole journey, with nothing falling between tools.
Build
Add an enquiry form to any page in your funnel. Choose your steps, custom fields and validation rules.
Capture
Visitors move step by step and finish. Your success message tells them exactly what happens next.
Land
The submission arrives in your inbox tagged and threaded, and the lead joins your pipeline automatically.
Follow up
Reply while they’re warm — by hand, with an AI Draft, or by starting a sequence that stops itself on reply.
The first reply usually wins the deal
Notified instantly
The moment an enquiry lands, the right people know. No refresh-and-pray, no Monday-morning backlog.
AI Draft in one click
A reply drafted in your brand voice from the lead’s own answers. Edit, send, move on.
Sequences from the same screen
No reply after your first message? Start a follow-up sequence that stands down the second they respond.
Already in the pipeline
Every enquiry is a staged lead from the moment it arrives — value, source and status visible to the whole team.
“We found £11,000 of quoted work sitting unanswered in our old contact-form inbox. That stopped the week we switched. Now an enquiry comes in, someone owns it inside five minutes, and the pipeline shows exactly what it’s worth.”
Pairs with
Enquiry forms, answered
Because most forms fire an email into a shared inbox and hope. GRID enquiry forms deliver every submission into your unified inbox, tagged and threaded per lead, sitting in the same pipeline your team works daily. Nothing arrives unowned.
Stop losing the leads who came to you
Multi-step forms that convert, submissions that land owned and tagged, follow-up one click away. All inside GRID for a flat $1,000 per month.